Frequently Asked Questions

The insulated delivery bag is EatandEvolve's property, you must return it upon each delivery. If you have not ordered for a while, please contact gabriela@eatandevolve.com so we can coordinate a pick up time. Bringing the bags to our store is greatly appreciated.
NOTE: If your delivery consists of 3 or less meals, you will receive your meals in a paper bag and someone should be home to receive the meals. We will ring the bell and wait for response, but please know the bag will be dropped off in your front door even if no one answers, and it's your responsibility to place the meals in the refrigerator as soon as possible.

You can pause your week at any time, just go to your account and then click on “Select my Weeks Menu” and choose "Pause" on your meal plan.

Please contact us at gabriela@eatandevolve.com as soon as you can, but if the meals have been already cooked, bagged and delivered it won't be possible to cancel the order.

Yes, our site is 100% safe. We use a nationwide provider called Stripe to process payments and they keep your credit card information, we will never have access to it.

We can take any major credit card, or you can pay with a check upon delivery. Also, you can order your meal plan at our store and then email gabriela@eatandevolve.com with your meal selection for the week.

No, We are not a subscription service, we would like you to order when it's convenient for you and your family. ONLY WHEN PAYING BY CHECK at our store, you can purchase 4 weeks worth of meals and get 9% discount.

We have two delivery routes, one on Sunday/Tuesday and another one on Monday/Wednesday. Depending on your address, the system will show you the days you will receive your meals. The delivery time ranges from 5pm to 9pm, depending on the weather and the location of your address on the route for each specific day.

The delivery time varies as it depends on where your address lands on our route each day. But for your convenience, the moment our driver leaves the kitchen our app will send you a text message with a link to track your delivery. You will also get a second text message letting you know that your bag has been dropped off at your front porch.

No, the meals will be in an insulated bag that will keep them safe for 2-3 hours at a maximum outside temperature of 80 F. You will receive a text at the exact time of delivery, and it is your responsibility to make sure the meals get placed in the refrigerator as soon as possible.
NOTE: If your delivery consists of 3 or less meals, you will receive your meals in a paper bag and someone should be home to receive the meals. We will ring the bell and wait for response, but please know the bag will be dropped off in your front door even if no one answers, and it's your responsibility to place the meals in the refrigerator as soon as possible.

Yes, pick up is Sundays and Tuesdays between 4:00 pm and 5:00pm at the Bistro located in Junction City. We will text you 30min before to let you know the exact time. The pick up it's perfect if your home it out our delivery range but you still want healthy food for the week!

You will see a"Best by" date in the label, but typically they last 3 to 4 days if stored correctly in a refrigerator under 41F. If it expires before the indicated date, please let us know, we will replace it.

After you finish your meal, please wash and dry the containers and lids. No need to close them, just place the lid and base in your bag for return. We will take them back and evaluate if we can sanitize them and reuse them and if not, we make sure they get recycled. NOTE: If you don't have time to wash the containers, please be kind and discard them. We appreciate if you keep our bags clean inside.

First, sorry for our mistake. Now, please contact us at gabriela@eatandevolve.com so we can make it right. We will deliver the missing/correct meal, give you a credit for the meal, invite you to eat with us at the Bistro or refund your purchase. We are here to help you!

We are not certified dietitians so we don't offer weight loss advise or sell meals specifically to accomplish that goal. What we are is experts is cooking with simple ingredients to make portioned healthy meals that taste good and that are not high in calories, which in the long run will inevitably help you to improve your overall health.

No, the meals are fully cooked, just heat and eat. You can either transfer the meal to an oven safe container or place it in the microwave in the same container is was delivered. NOTE: Our containers are BPA free and microwave safe. Heating time depends of your preference, but it's usually 1:30 to 2 min if using a microwave.

Yes, each meal has a label with all ingredients as well as grams of carbohydrates, protein and fats listed. You can also see the nutritional information for every meal by clicking in the meals detail in the “This weeks Menu” section.

Yes, when selecting your meals you will have the option to customize your sides. For example, if you don’t like broccoli, you can choose to swap it for green beans.

You can now create a profile for each family member, order for them and select the meals that fit each person needs.

Yes, you can freeze them but please take into consideration that they are not vacuum sealed, they are fresh made and delivered within 24 hours from the packaging time. That means that some ice may build up on top of the food and change the flavor and texture of the meal if placed in the freezer. For those reasons, we recommend you select your the meals in a way so you have time to enjoy them within 3 days from delivery.

No, we change the menu every week and rotate it every month, so you will be always getting different and exciting meals to enjoy in the comfort of your home.

Yes, please visit our bistro at 5832 N Knoxville Ave, Peoria IL 61615. We offer a full dine in experience, carry-out, pick-up and an awesome grab 'n go section from where you can take as many meals as you'd like during our business hours.

Each meal in individually packed for one single serving with: 6 oz of protein, 4 0z of complex carbs and 3 oz of vegetables.

Our mission is to provide healthy meals for our community at an affordable price. We focus our efforts in implementing methods of prepping and cooking that respect food integrity. We certainly use many organic ingredients in our kitchen, however not 100% of them are organic.

We focus on the essentials: clean natural ingredients, lean proteins 100% hormone and antibiotic free, complex carbs, healthy fats, fresh fruits and vegetables; and absolutely no processed or refined ingredients. On top of that, we implement methods of prepping and cooking that respect food integrity -No fryers in our kitchen!

Low sodium diets require a dedicated cook who prepares those foods in separate batches. Unfortunately, we are not able to fulfill those needs while also preparing hundreds of regular meals every week.

Yes, some of our meals does contain soy. If you are interested in keep your meals soy-free, we recommend you visit our store to get any of our Whole30 bowls, for which we only use organic coconut aminos.

We are not a celiac compliant facility, but we certainly offer alternatives for people with gluten-free sensitivities. Guests with celiac disease are welcome to try our menu at their own risk.

Although we are not a dairy-free facility, we do offer many dairy free options. It is always recommend to choose the "dairy-free" option in the ordering process so your menu will follow your selection criteria.

No, it is not. We do use nuts and nuts flowers in a separated area. Please email us at gabriela@eatandevolve.com if you have questions about meals with nuts.

Yes! We offer 10% discount to veterans. You just need to place your order and then email us at gabriela@eatandevolve.com with your military card so we can process your refund.

EatandEvolve was established May 2016 as a solely meal prep company and started the Bistro in August 2018.

No, it is a family owned business that started right here in Peoria IL. The storefront at Junction City is the only one for now. Thank you for shopping small and supporting our community!